BRITVAC LTD - VACUUM PUMP SERVICING AND SALES TERMS AND CONDITIONS
1. ACCEPTANCE OF TERMS:
By engaging in any business transactions, including purchasing, servicing, or utilizing any services provided by BRITVAC LTD, you agree to be bound by these Terms and Conditions.
2. SERVICES:
2.1 Vacuum Pump Servicing: BRITVAC LTD agrees to provide vacuum pump servicing in accordance with the agreed-upon terms, including routine maintenance, repairs, and any additional services specified in the service agreement.
2.2 On-Site Servicing: On-site servicing may be available upon request and is subject to additional terms and fees. BRITVAC LTD also reserves the right to perform on-site servicing. When conducting on-site servicing, the following terms and conditions apply:
2.2.1 Access to Facilities: The client shall provide BRITVAC LTD with safe and unimpeded access to the facilities where the servicing will be conducted. The client is responsible for ensuring that all necessary permissions and authorizations are obtained for BRITVAC LTD to perform on-site servicing.
2.2.2 Health and Safety: Both parties shall adhere to health and safety regulations during on-site servicing. BRITVAC LTD will take necessary precautions to ensure the safety of its personnel. The client agrees to cooperate and provide any required safety information or training.
2.2.3 Scope of Work: The scope of on-site servicing will be defined in advance. Any additional work required beyond the agreed scope may result in additional charges, subject to mutual agreement.
2.2.4 Client Assistance: The client agrees to provide reasonable assistance, including but not limited to personnel support, access to relevant equipment, and any information necessary for the successful completion of on-site servicing.
2.2.5 Liability: BRITVAC LTD shall not be liable for damages or delays arising from circumstances beyond its control, including but not limited to the client's failure to provide necessary assistance, access, or compliance with health and safety regulations.
2.2.6 Confidentiality: Both parties shall maintain the confidentiality of any proprietary or sensitive information encountered or disclosed during on-site servicing.
2.2.7 Insurance: The client is responsible for ensuring that appropriate insurance coverage is in place to protect against any potential liabilities associated with on-site servicing.
2.2.8 Termination of On-Site Servicing: Either party may terminate on-site servicing with written notice if the other party breaches any material term or condition related to on-site work.
By engaging BRITVAC LTD for on-site servicing, the client acknowledges and agrees to comply with these terms and conditions.
3. FITTINGS:
3.1 New Fittings: For new fittings, BRITVAC LTD guarantees the quality and functionality of fittings for a period of 30 days from the date of purchase. If any defects are identified within this period, BRITVAC LTD will provide a replacement or refund at its discretion.
3.2 Used Fittings: Used fittings are sold as-is, and BRITVAC LTD provides no warranty for used fittings. Clients are encouraged to inspect used fittings upon receipt, and any issues should be reported promptly. Used fittings may be subject to wear and tear, and BRITVAC LTD is not liable for damages resulting from the use of used fittings.
4. PAYMENT:
4.1 Service Fees: Service fees for vacuum pump servicing are outlined in the service agreement and are payable in the manner specified. Invoices are due within 30 days from the date of issuance.
4.2 Product Sales: Prices for vacuum pump sales and fittings are as stated on the invoice and are due within 30 days from the date of the invoice. BRITVAC LTD reserves the right to charge interest on overdue amounts.
5. WARRANTIES:
5.1 Servicing: BRITVAC LTD warrants that services will be performed in a professional and workmanlike manner. Any issues arising from the service must be reported within 7 days of the service date.
5.2 Product Sales:
6. LIABILITY:
6.1 Limitation of Liability: BRITVAC LTD shall not be liable for any indirect, consequential, or incidental damages arising out of or related to its services or product sales.
6.2 Client's Responsibility: The client acknowledges that proper use and maintenance of the vacuum pump, fittings, and other products following servicing or sales are their responsibility. BRITVAC LTD is not liable for damage resulting from misuse or neglect.
7. CANCELLATION AND TERMINATION:
7.1 Service Agreement Termination: Either party may terminate a service agreement with written notice if the other party breaches any material term or condition.
7.2 Product Sales Cancellation: Orders for vacuum pump sales and fittings may be cancelled by the client only if notice is provided before the dispatch of the product. Cancellation fees may apply.
8. TRADEMARK ACKNOWLEDGMENT:
BRITVAC is a registered trademark owned by BRITVAC LTD. The use of the BRITVAC trademark without express written consent from BRITVAC LTD is strictly prohibited.
9. INTELLECTUAL PROPERTY:
All intellectual property rights, including but not limited to trademarks, trade names, and service marks, related to BRITVAC LTD services and products are the exclusive property of BRITVAC LTD.
10. GOVERNING LAW:
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.
11. AMENDMENTS:
BRITVAC LTD reserves the right to update or modify these Terms and Conditions at any time without prior notice.
By engaging in business with BRITVAC LTD, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last updated: 27/11/2023
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